Shipping Policy

Shipping Policy

 

Estimated shipping delivery times:

 

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

 

Your order will be sent out on average within 3 days of ordering.

 

International shipping:

 

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

 

We do not take responsibility for customs fees.

 

Order never arrived:

 

If your order didn’t end up arriving, be sure to let us know!

 

First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

 

If the shipping address was correct, get in touch with us at¬†customerservice@urbanarmarium.com¬†noting your order number. We’ll see what can be done.

Any other issues please email us at customerservice@urbanarmarium.com